Weava Socks FAQ

Welcome to Weava Socks! Here are answers to common questions about our products, shopping experience, and brand philosophy.

Orders & Payments

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.

Can I change or cancel my order after placing it?

Orders are processed quickly. Contact us at service@weavasocks.com as soon as possible. If your order hasn’t shipped, we’ll do our best to accommodate changes or cancellations.

Shipping & Delivery

How long does order processing take?

Orders are usually processed within 1–3 business days after confirmation.

Do you ship internationally?

Yes! We ship worldwide. Delivery times vary depending on your location and customs clearance.

How can I track my order?

After your order ships, you’ll receive a confirmation email with a tracking number to track your package on the carrier’s website.

What should I do if my package is lost or damaged?

Contact us immediately at service@weavasocks.com. We’ll work with the carrier to resolve the issue and arrange a replacement or refund if needed.

Returns & Exchanges

What is your return policy?

You can return unworn, unwashed socks within 30 days of delivery for a refund or exchange. Contact service@weavasocks.com before returning your items.

Who pays for return shipping?

Return shipping is the responsibility of the customer unless the product is defective or incorrect.

Can I exchange an item for a different size or style?

Yes! The easiest way is to return your original purchase for a refund and place a new order for the desired item.

Products & Sizing

What sizes do you offer?

Our socks come in standard unisex sizing. Check the Size Guide on each product page for details.

What materials are used in Weava Socks?

We use premium cotton blends, soft knits, and breathable fabrics to ensure comfort, durability, and everyday coziness.

How should I care for my socks?

Machine wash cold and tumble dry low. Avoid bleach to maintain color and fabric quality. Proper care extends their lifespan.

Brand & Lifestyle

What makes Weava Socks different from other socks?

We focus on comfort, quality, and thoughtful design. Every pair is crafted with care, combining practical comfort with subtle style for everyday life.

Where does the inspiration for Weava Socks come from?

We’re a family-run brand inspired by daily life and natural aesthetics. Our designs are made to feel cozy at home while adding a touch of charm to your outfit.

Are Weava Socks eco-friendly?

We choose fabrics for quality and longevity, reducing waste. We believe sustainable practices can coexist with stylish, comfortable socks.

Can the whole family wear Weava Socks?

Yes! We offer men’s, women’s, and children’s sizes, so everyone can enjoy comfort and style together.

Gifting & Special Occasions

Are Weava Socks good for gifting?

Absolutely! They make thoughtful, cozy gifts for family and friends. Seasonal gift options are available during holidays or special occasions.

How can I stay updated on new designs or promotions?

Sign up for our newsletter or follow us on social media to receive updates on new collections, seasonal releases, and special offers.

Customer Support

How can I contact Weava Socks for help?

Email us at service@weavasocks.com. Our team responds within 24–48 hours.